In the age of the customer, personalization is imperative for enterprises. Businesses are introducing personalization at various stages in the customer journey to build better customer relationships. Independent of industry, customer experience personalization remains a game-changer for any business. Personalization is seeping into more subtle and deeper aspects of customer experience today. Statistics show that […]
Beat the competition with SAP C/4HANA solutions for Customer Data, Marketing, and Commerce
The current landscape Research shows that by 2020, customer experience will overtake price and product as the key brand differentiators. Simply put, if customers like your brand and continue to associate with it, they are going to do business with you and recommend you. With customers becoming more digitally aware, their expectations and demands are […]
RetailOn – Best of Both The Worlds for Retail Industry
We’ve done it again! We’ve launched yet another Implementation Accelerator, this time for the Retail Industry. RetailOn is a solution for SAP S/4 HANA on AWS and is based on our previous implementation experiences. Our suite of pre-packaged templates follows our proven five-step methodology that leverages AWS, and can help you Go live faster Lower […]
Customer Experience: Demystifying C/4HANA
C/4HANA is a suite of solutions put together to improve customer relations through digitization and automation. It is changing the playing field by offering various cloud-based services under a single umbrella. Making of C/4HANA Gigya, CallidusCloud, Hybris, and CoreSystems Brands are gradually being replaced by C/4HANA, getting integrated into Customer Data Cloud, SAP Hybris Sales […]
How Cinema Chains Can Respond to New Industry Trends
Current Trends in the cinema industry Empowered viewers With several entertainment options available such as video on demand, customized to suit their schedule, viewers do not want to be tied to a specific place and time for a movie. Increasing social media trends such as “Hygge” and “JOMO” make it very difficult to entice viewers […]
Hotel Technologies to Meet Different Guest Expectations
One-size-fits-all approach for the hospitality industry can no longer yield a positive guest experience. Different kinds of customers have different expectations, choices, and preferences. With the primary focus of the hospitality industry being the customer experience, what does the hotel need to do to keep their guests happy and retain loyalty? Most brands these days […]
Driving Efficiency in Hotel Operations with Cloud ERP
Consisting of several departments working in concert, the hospitality industry works towards a singular goal of offering the best experience to their guests. A cloud based Enterprise Resource Planning (ERP) such as SAP S/4HANA is a great fit for the hospitality industry, as it ensures every individual component is functioning at optimum capacity, by handling […]
6 Benefits of Digital HR Transformation with SAP SuccessFactors
Traditionally, HR was focussed on personnel management and basic labour related issues. However, for HR to have a positive impact, there needs to be a bird’s eye view of operations. HR today is more diverse focusing on recruitment, employee morale, maintenance of benefits administration, honing talent and maximizing employee potential. With the increasing awareness and […]
Cloud Computing for Cinemas
Technology for cinemas can help speed up movie production and maintain audience excitement while maximizing revenue. And technologies such as cloud computing are rapidly becoming indispensable for driving these outcomes. According to Gartner, the worldwide public cloud services market is projected to grow 17.3 percent in 2019 to total $206.2 billion, up from $175.8 billion […]
Steps to Disrupt Movie Theaters
Keeping pace with the technological shift today, movie theatres are disrupting their practice by shifting their strategies to correlate with rising economic trends and demands from users. Learn from other industries Cinemas are slowly turning to a confluence of entertainment and hospitality. While the hospitality industry has caught on to the fact that customers are […]