Times are changing and interest in finding a reliable CRM system for higher education is off the charts, and little wonder with the competition for students sharpening with the pool of eligible high school graduates shrinking. Universities and colleges alike that have utilized the proper electronic solutions for taking care of their admissions and retention […]
CRM for Small to Medium-Sized Business
What if you could run your business better and faster? CRM software is just the tool you need to achieve amazing results. There are a great deal of challenges that go hand in glove when choosing between different CRM solutions in order to meet the needs of a small to mid-sized business. Enterprise CRM systems […]
Data is the New Key for Hospitality Industry
The Hospitality sector caters to millions of travellers every day, and each one of them comes in with their own set of expectations. Meeting those expectations across the stay life cycle is going to be the key to enhance guest experience and getting people to return and recommend others. Some of the expectations of a […]
Top 7 Trends impacting hospitality industry in 2016
The modern Hospitality industry has gone through many changes through years. But, digital revolution has unleashed a convergence of forces that are transforming the Hospitality industry broadly and swiftly. Its impact is reinventing the entire customer experience from pre-booking, booking, and on property experience to checkout and beyond. Those who fail to adopt risk losing […]
Effective data governance is key to unlock the value from Big Data Investments
Big data is one of the biggest opportunities and challenge that organizations are facing today. Great breakthroughs are only possible only if we could get our hands on the right data and analyze it the right way. We have seen many breakthroughs in both B2B and B2C companies, with retailers leveraging behavioural data to provide […]
Selecting the right CRM solution for your business
In today’s competitive marketplace, the key to successful business development is to build, manage and expand profitable relationships with existing and new customers. For this reason, Customer Relationship Management (CRM) has become key in the business world in the last few years. It’s not only important to implement CRM but the key is to doing […]
Enhance Efficiency with CRM Solutions in the Manufacturing Industry
In the past there have been a couple of negative factors affecting the manufacturing industry. These main hard hitting factors are increasing costs of raw materials, greater competition from offshore markets and reduced consumer expenditure. The majority of manufacturing companies are left with no choice but to freeze unnecessary expenditures to address the issue. This […]
Do you really need CRM?
“How do you rate your customers? Are you effective and profitable?” Simply put, if you don’t give your customers what they need and if your business doesn’t make a profit, you’re sunk ! Ask yourself: Do sales, customer service and management have access to the same customer data? Do your salespeople have information about accounts […]
Creating a business case for CRM
This year, companies across industries have shown a strong interest in revisiting the technologies that they use for customer engagement. As per analyst research reports more than half of enterprises have already implemented a CRM solution. A high percentage of these are investing more to upgrade and expand the features and tool sets to suit […]
Vedicsoft at SugarCon 2016
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