With technology-led transformations, enterprises have continued to meet customer expectations and address their needs. But for a while now, customer expectations have surpassed the conventions. Today’s customer wants an effortless, personalized experience. Current legacy infrastructure and processes may, however, hinder organizations to curate such experiences. With changing demands, needs and expectations, a new transformation led by the latest technological capabilities are brewing.
Learn how SAP, the ERP giant, has begun to leverage the immense potential of latest technologies such as AI and machine learning.
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